Start with a short lesson
Read the explanation and see how the skill applies to everyday security work.
Free online course · Croatia · English
Learn the skills used in security work.
Practise visitor checks, radio messages, incident reports and decisions on shift. Eight free lessons combine explanations, interactive activities and knowledge checks.
These lessons build general security skills. Follow the Croatia guide for eligibility, required training, assessment and permission to work. Read the Croatia training requirements.
Your learning progress
Loading your saved progress…
Lesson 01 · 12 min
Your Role, Responsibilities and Boundaries
Build a practical picture of an unarmed security assignment: what you are responsible for, who gives instructions and when to seek help. This is supplementary career preparation; licensing and approved training follow the applicable local route.
Sort the evidenceLesson 02 · 12 min
Observation and Situational Awareness
Practise noticing relevant changes, recording facts and sharing useful observations. The aim is a dependable account of what happened that helps the next person make an informed decision.
Sort the evidenceLesson 03 · 14 min
Clear Communication on the Job
Make spoken instructions, radio messages and handovers easier to understand. Practise a concise message structure, confirm understanding and choose a communication method that fits the person and situation.
Sequence the actionsLesson 04 · 14 min
Calm Conversations and Early Escalation
Explore calm service conversations, realistic options and early requests for help. This awareness lesson supports discussion with your employer; practical de-escalation in potentially violent situations requires suitable training and safe conditions.
Make decisions on shiftLesson 05 · 12 min
Consistent Access Control
Practise a visitor check-in that follows site rules, handles exceptions through the authorised person and leaves a reliable record. Each workplace decides its acceptable credentials, approvals and visitor process.
Sequence the actionsLesson 06 · 15 min
Incident Notes and Reports
Turn observations and actions into a clear incident record. Practice chronology, source attribution and honest uncertainty so another person can understand the event and identify what still needs attention.
Sort the evidenceLesson 07 · 14 min
Emergency Awareness and Calling for Help
Prepare to recognise an emergency, seek safety, summon help and support the site's approved response. This lesson teaches awareness and communication; practical medical and rescue duties require the relevant approved training.
Make decisions on shiftLesson 08 · 12 min
Professional Conduct and Accountability
Build dependable working habits: arrive ready, apply site procedures fairly, protect information and report mistakes early. Professional conduct is visible in everyday decisions as well as during an incident.
Make decisions on shiftPreparation for security work in Croatia. Required qualifications and authorisation follow the local route. Clearing your learning cookie removes this browser’s access to its record.
How the course works
Make a decision
Choose what to do, sort information or build a message. Review the feedback before moving on.
Check your knowledge
Answer the lesson questions and revisit any topics you want to practise.